LEISURE &
HOSPITALITY

OPTIMIZING CUSTOMER EXPERIENCE THROUGH GREAT PROCUREMENT

From hotel groups to restaurant chains, some of the most renowned names in Leisure and Hospitality trust Kshariltd when they seek exceptional customer experience from Procurement. Whether it involves enhancing customer-facing solutions or streamlining back-of-house services, we grasp the intricacies of the industry. We prioritize customer experience while maintaining a delicate balance between revenue generation, cost control, and profit maximization.

Distinguishing oneself in this sector is paramount, and effectively aligning with suppliers is crucial for not only satisfying customer expectations but also swiftly adapting to evolving demands, whether in budget-friendly or luxury segments. Our mission is to assist organizations in standing apart from the competition. We aid them in cost optimization, enhancing supply chain efficiency, and fostering innovation to ensure customer loyalty and repeat business.

PROCUREMENT SOLUTIONS TAILORED TO YOUR CHALLENGES

We at Aviatech Solutions are driven by practitioners with extensive industry experience, adopting a hands-on approach to navigating the challenges and opportunities within the Aviation and Aerospace sectors. With a strong presence in the market, trusted by leading brands as their procurement partner, we offer fresh, relevant, and actionable insights derived from our deep industry knowledge.

In the face of ongoing sustainability concerns, labor issues, and fluctuating demand, carriers and manufacturers encounter hurdles in scaling capacity and optimizing supply chains. Manufacturers grapple with significant order backlogs for passenger aircraft, while airlines strategize on effectively integrating technological advancements into their customer offerings.

We help organizations by:

  • Challenging the status quo and exploring new ways of working
  • Providing expert capability and surge capacity to deliver value
  • Identifying risks across your supply chain and building resilience
  • Sharing industry insights and collaborating with client teams

 

With constant shifts in consumer behavior, value chain dynamics, and regulation, Procurement has a critical role in ensuring businesses not only survive in the Aviation and Aerospace landscape but also thrive.

INDUSTRY INSIGHTS

With consumer finances facing strain, preserving distinctiveness and closely aligning with customer values will be crucial for sustaining volume and pricing strategies.

In response to growing customer expectations for personalized experiences, companies that adjust their offerings gain a competitive edge. However, achieving this effectively necessitates investments in technology and data-driven solutions.

Likewise, advancements in technology like AI, Virtual Reality, and Augmented Reality are revolutionizing the Hospitality and Leisure sector. From improving customer service to enhancing overall experiences, these innovations underscore the importance of freeing up investments to stay ahead in a competitive landscape.

Therefore, companies capable of optimizing costs, efficiently managing supply chains, and accessing supplier-led innovations through strategic relationship management and investment are poised to emerge as industry leaders.

WHAT WE DO

Each business will face its own unique challenges; contact our experts today to find out how we can help you. Our service suite is wide-ranging, and we offer both defined products and bespoke services. Broadly, our services sit into four pillars:

COST TRANSFORMATION

COST TRANSFORMATION

With an average of 70% of a company’s revenues being spent with external suppliers, Cost Optimization Services ensure best value is known, achieved, and maintained.

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CAPABILITY
TRANSFORMATION

CAPABILITY
TRANSFORMATION

Building the right procurement model is not a one size fits all. Capability Transformation Services help organizations to build fresh or upgrade existing procurement models to boost impact.

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SUSTAINABLE
PROCUREMENT
 

SUSTAINABLE PROCUREMENT

With supply chains key to achieving sustainability goals, Sustainable Procurement Services support CPOs and their teams to consistently plan and achieve greater environmental and social impact.

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SPECIALIST SUPPORT
 

SPECIALIST SUPPORT

When business have specific projects 
or complex programs to execute, Specialist Support Services bring expertise on demand to cover capacity and capability needs.

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2024 CPO REPORT:

What’s next for Procurement

RELATED CASE STUDIES

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LET’S TALK.

If you are looking to drive purposeful and profitable change, get in touch.